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WHAT IS ISO 9001:2000?

It is a QUALITY MANAGEMENT SYSTEM on which to build your company. It has a commonsense, documented system focusing on consistency, reliability and improving the way your business operates. ISO 9001 focuses on organizational processes, the customer and improvement, and provides guidance on what is required to achieve an internationally recognized standard.

ISO 9001:2000 DOES NOT TELL AN ORGANIZATION HOW TO OPERATE!!!

ISO 9001:2000 can be applied to any organization, large or small, whether you are a manufacturer or service provider.
The standard has been developed using a core set of eight quality management principles, which act as a common foundation for standards relating to quality management. These are:

· Customer focus
· Leadership
· The involvement of people
· A process approach
· A system approach to management
· Continual improvement
· A factual approach to decision making
· Mutually beneficial supplier relationships


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