It is a QUALITY MANAGEMENT SYSTEM on which to build your company.
It has a commonsense, documented system focusing on consistency,
reliability and improving the way your business operates. ISO
9001 focuses on organizational processes, the customer and improvement,
and provides guidance on what is required to achieve an internationally
recognized standard.
ISO 9001:2000 DOES NOT TELL AN ORGANIZATION
HOW TO OPERATE!!!
ISO 9001:2000 can be applied to any organization,
large or small, whether you are a manufacturer
or service provider.
The standard has been developed using a core
set of eight quality management principles,
which act as a common foundation for standards
relating to quality management. These are:
· Customer focus
· Leadership
· The involvement of people
· A process approach
· A system approach to management
· Continual improvement
· A factual approach to decision making
· Mutually beneficial supplier relationships
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